Thought I would share how the part shortage is going as something I could never imagine happening just happened.
Bonus, as most of you know one part of this shortage is Raspberry Pi's, the SEO or similar just stated a couple weeks ago he's going to stop giving out possible dates as to when it might ease up, not good...
To my point of the post, there's about 4-5 components I use that can be a little difficult to get but I've always managed, if nobody had one a backorder was always filled quicker than expected. The other day I placed an order with Mouser for some non related items but didn't hit the $100 free shipping so I thought I'll get some more ATtiny85's as they had some in stock, about 1,000 which was nice to see. So I ordered 50 of them which is what I normally get. Two days later I get an email stating this for the ATtiny85. "The following item(s) have been cancelled from your order due to either the manufacturers’ distributor sales restrictions or Mousers’ distributor sales restrictions".
Well obviously that was worrying and not really sure what it meant so I replied to it. After a few messages back and forth I was informed this was due to covid shortages and their system is locked so no exceptions. I was deemed a reseller, which I argued, and now my account is blocked for some parts. Everything was vague, I forgot to ask how long but we all know what the answer would have been, no answer...
So this is what it's coming down to, distributors / manufactures are starting to pick who can have parts and who can't. Oh and cherry on top is China for the last 3 weeks have been doing sweeping gridlocking lockdowns which will ensure things don't improve anytime soon...
Good news, spring is almost here.
Here's the conversation in full.
I get a kick out of her final sign off, "We look forward to helping you with your future orders."
Bonus, as most of you know one part of this shortage is Raspberry Pi's, the SEO or similar just stated a couple weeks ago he's going to stop giving out possible dates as to when it might ease up, not good...
To my point of the post, there's about 4-5 components I use that can be a little difficult to get but I've always managed, if nobody had one a backorder was always filled quicker than expected. The other day I placed an order with Mouser for some non related items but didn't hit the $100 free shipping so I thought I'll get some more ATtiny85's as they had some in stock, about 1,000 which was nice to see. So I ordered 50 of them which is what I normally get. Two days later I get an email stating this for the ATtiny85. "The following item(s) have been cancelled from your order due to either the manufacturers’ distributor sales restrictions or Mousers’ distributor sales restrictions".
Well obviously that was worrying and not really sure what it meant so I replied to it. After a few messages back and forth I was informed this was due to covid shortages and their system is locked so no exceptions. I was deemed a reseller, which I argued, and now my account is blocked for some parts. Everything was vague, I forgot to ask how long but we all know what the answer would have been, no answer...
So this is what it's coming down to, distributors / manufactures are starting to pick who can have parts and who can't. Oh and cherry on top is China for the last 3 weeks have been doing sweeping gridlocking lockdowns which will ensure things don't improve anytime soon...
Good news, spring is almost here.
Here's the conversation in full.
From: Mouser Electronics <[email protected]>
Sent: Tuesday, April 5, 2022 9:32 AM
To:
Subject: Status of Your Purchase Order from Mouser Electronics
View Online
Local Customer Support (800) 346-6873Purchase Order Number: 25041296
The following item(s) have been cancelled from your order due to either the manufacturers’ distributor sales restrictions or Mousers’ distributor sales restrictions:ATTINY85-20SU If any items remain on your order, they are being processed for shipment. We apologize for any inconvenience this may have caused.
Best Regards,
Mouser Distributor Support Team
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please add [email protected] to your address book.
© 2022 Mouser and Mouser Electronics. All rights reserved.
Mouser Electronics Inc. - 137 Glasgow Street, Unit 475A, Kitchener, Ontario N2G 4X8, Canada | [email protected]
From:
Sent: Tuesday, April 5, 2022 at 2:45:26 PM
To: [email protected]
CC:
Subject: RE: Status of Your Purchase Order from Mouser Electronics
Hi, sorry I don’t know what this means? I’ve order this part many times in the past with no issue.
Thanks
Rob
From: [email protected] <[email protected]>
Sent: Wednesday, April 6, 2022 5:27 AM
To: Rob Fowler
Subject: Re: Status of Your Purchase Order from Mouser Electronics
Hello Rob,
Having checked the status of the order, I am sorry to inform that the parts are restricted for distributors.
Restrictions can be as per the supplier’s contractual requirement .Others can be a Mouser choice due to issues our system flags such as allocation or supply chain delays that can make crucial parts for ongoing projects scarce.
Please check the below mentioned links to sign up for our APIs to use the new API app in order to check the status of the parts. Please sign up for both the Search and Order History APIs, or the tool will not work correctly.
Search API:
https://www.mouser.com/api-search/#signup
Order API:
https://www.mouser.com/api-order/
Please let me know if I can be of further assistance. We look forward to helping you with your future orders.
Best Regards,
Sharon KS, Mouser Customer Service
MOUSER ELECTRONICS
www.mouser.com
The Newest Products for Your Newest Designs®
From:
Sent: Wednesday, April 6, 2022 at 12:46:57 PM
To: [email protected]
CC:
Subject: RE: Status of Your Purchase Order from Mouser Electronics
Hi Sharon, thanks for your reply, I’m still confused though as I’ve ordered these parts just a couple months ago or less. I also use the pca9685, is this something I’m also restricted from buying? Sorry very confused as to what has changed?
Thanks
Rob
From: [email protected] <[email protected]>
Sent: Thursday, April 7, 2022 4:13 AM
To: Rob Fowler
Subject: Re: Status of Your Purchase Order from Mouser Electronics
Hello Rob,
Thank you for your email.
My apologies that you are experiencing a rise in distribution restrictions. Our system is programmed to not allow certain parts to be sold to resellers. Restrictions can be per the supplier’s contractual requirement .Others can be a
Mouser choice due to issues our system flags such as allocation or supply chain delays that can make crucial parts for ongoing projects scarce.
You may notice more items are restricted than you may have experienced prior to late 2020, this likely a direct result of the pandemic. We have seen global closures of factories that swept the globe in late 2020. Even though most have reopened, we must additionally consider their backlogs stemming from the closure. This event has had a strong effect and will have some longer lasting effects on our industry. This is not only for the manufacturers, but raw material sources at the manufacturing level as well.
My apologies, but we cannot work around these restrictions, per your company’s website procurement is an offered services therefore you account is classified as a resell account and our system will not allow the sale.
Best Regards,
Sharon KS, Mouser Customer Service
MOUSER ELECTRONICS
www.mouser.com
The Newest Products for Your Newest Designs®
From:
Sent: Thursday, April 7, 2022 at 5:19:41 AM
To: [email protected]
CC:
Subject: RE: Status of Your Purchase Order from Mouser Electronics
Hi Sharon, would I even be a reseller? I don’t think I fall in that category as I’m not reselling the parts. I manufacture aquarium controllers, these parts I mount on the PCB’s and sell as a fully packaged aquarium controller. Here is my website.
https://www.robo-tank.ca/
Thanks
Rob
Hello Rob,
Thank you for your e-mail.
My apologies, if a company’s main or one of their main functions is procurement/sourcing, we must classify them as a reseller. Our system is programmed to enforce the restrictions so we do not have a way to work around the restriction to apply them on a case-by-case basis. Some items cannot be sold to resellers due to our contractual agreement with the manufacturer that we must honor. Others can also be restricted are due to reasons like allocation, in which the system also enforces and applies to all resellers fairly.
If you would wish to verify the same with our classificaion team kindly send your company website.
I do apologize for any inconvenience this may have caused you. Please let me know if I can be of further assistance.
We look forward to helping you with your future orders.
Best Regards,
Sharon KS, Mouser Customer Service
MOUSER ELECTRONICS
www.mouser.com
The Newest Products for Your Newest Designs®
I get a kick out of her final sign off, "We look forward to helping you with your future orders."