Tunze Osmolator ATO Optical Sensor Replacement

[rvitko]

The most likely culprits in this situation, check in this order-

1)Wrong power supply connected by mistake- Power supply should be labeled Tunze 5012.010
2) The pump speed was adjusted all the way to Max, back down the pump speed slightly, this error is caused by an overload, the pump is drawing too much power or the power supply is not supplying enough or too much.
3) The pump connectors are corroded, shorted (wet) or damaged.

 

[Aquavaj]

There's 2 different addresses given. Which one is the correct one?

Tunze USA
2121 Cole Springs Rd
Buda TX 78610

Tunze USA
305 Victor St
Austin TX 78753

 

[rvitko]

2121 Cole Springs, we moved May 1st to that new address

 

[kharn101]

Hello,
I also am in need of a new optical sensor, where can I send this to get repaired?

 

[FMF0331]

Hello,
I also am in need of a new optical sensor, where can I send this to get repaired?

Tunze USA
2121 Cole Springs Rd
Buda TX 78610