Crispy Chaeto

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kinetic

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Is it just me, or is the Algae Barn chaeto super crispy? I can break it into bits really easily. My past chaeto has been very soft. This chaeto breaks into hundreds of pieces like a brick of instant ramen.
 

AlgaeBarn

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Hey Kinetic!
This sounds like the chaeto may not be up to the AlgaeBarn standards, in which case, we need to make sure that you are taken care of! Please contact me at [email protected], I would love to make sure you get healthy chaeto, or do what it will take to make this situation right!
-Kevin
 

ReefHog

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Kevin,
Sorry for a little hijacking, but what causes the chaeto to do this? I've had this happen to my long thriving chaeto out of the blue to the point i would have to throw out 90% to prevent it from clogging my return pump and getting all over the tank.
 

Dtfnemo

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Once againg excellent customer service!!!!
 
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kinetic

kinetic

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Sorry to make it sound like a complaint! It was more an observation than anything. But it would be great to have chaeto that wasn't continuously breaking into a ton of pieces when I touch it. I'll reach out via email.
 

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