Now that some time has past and many other people are having the same problem I'm giving up on this controller.
As an added note I just went through the BRS reviews and noticed mine is gone now.
You can draw your own conclusion as to why.
I feel BRS has contributed significantly to the reefing community but this heater controller doesn't live up to it's specs or even close.
They removed your review? I'm assuming it was critical based on this post, but not inappropriate to where it warrants removal. That kinda rubs me the wrong way. Did you ask them why it was taken down?