Reward points?

[Readywriter]

I placed two orders over the past couple of days. One of them shows up in my reward history, the other doesnt. And my balance is zero even though I havent used any. I emailed customer support about this, I realize you guys probably have a lot of system headaches going on right now so Im not trying to be a nag just that being able to use some reward points might help my case when I tell my wife I want to place another order tonight.

 

[Bulk Reef Supply]

There is some delay between placing an order and when the points update. The points will be active once the orders ship, or show the "Complete" status. Our support team is working hard to stay caught up, so once they get your email they can dig into specifics for your particular case and find a solution for you.