I believe we are currently working with you through our support also.
Yep, just posting here as well to get as many opinions as I can. This was an upgrade that I am starting to regret since I had zero problems with the RKL. The main reason, along with being able to add more than 4 modules, for upgrading to the RKE was that I could get the SL2 in the deal to monitor salinity. I believe the salinity probe is ok, I will have to recalibrate after the temp issue is resolved or change the name of the port to turn off temp compensation.