I participated in Cherry Corals' most recent auction and I am very impressed. I was suppose to receive my corals January 11. But due to the insane freezing temperatures all around the country they notified me that my package was being postponed. Some people might be upset by that decision but I was glad to hear that they were keeping the corals' health in mind. As the forecast warmed up they emailed me, again, asking which date I would prefer the package to ship out. I just received my shipment and the first thing I noticed was how well it was packaged. The frag plugs were inserted into little plastic cups (the kind used for jello shots ) and were placed in there own individual plastic bag. All of the plastic bags were inside a bigger plastic bag that was wrapped in an insulating material. Heat packs were then placed inside the styrofoam box around the corals. Yesterday and today were much warmer than the last few days, but still barely above freezing. So when I opened the box and still felt that it was warm I was thrilled. The frags are all decent sized and I can't wait for them to open up. I will definitely keep Cherry Corals in mind the next time I want to purchase corals!