app problems

I went to to turn on dim lights on my Natura Icon this morning and all hell broke loose. The app has gone AWOL. It turned all my lights full on blast and I can't use the app at all. It wanted me to create a new account and it looks like it is tied to something called "smart321.com". It wouldn't...

I cannot get my ATO to pull up on my app to add and set up. I have the sense port and drive port connected. But when I go to add it. I only get the options under type for “static” or “tester” input… I am brand new to using the Hydros.. I recently just started up my 34g cube and decided to give...

I waited a bit to post about it till i had finished with both insurance and reef factory. So Feb 5th i get a message from my GHL Profilux about a leak.... i rush home and find the middle floor where the tank is flooded, the staircase to the 1st floor aswell as the first floor full of water. I...

Good evening. My Nero 3 and AI Prime have been running without any issues for over a year! For the last few days, the Nero 3 has said it cannot connect to BLE. Sadly, I have not been able to turn on Feed Mode to feed. A few minutes ago, I tried fixing it, and accidentally deleted the AI Prime...

Hi, I'm having trouble connecting a new GHL 2.1 to the wi-fi. I've already followed the instructions but it just keeps blinking blue and white intermittently. Have any of you had a similar experience and how did you resolve it?

Every time I try to log in I get the pic below telling me I am not logged in or I do not have permission I know I'm not logged in lol that's what I am trying to do lol