dead on arrival

Ordered 2 six line wrasses online. One arrived dead with spots and a web like film peeling off. The second appeared fine, added him to the tank. (Didn’t have a quarantine tank set up but working on one now) the next afternoon he seemed uninterested in eating and also had a film peeling off...

Any have any advice on Aussie torches? I just bought an Aussie gold torch and an Aussie purple torch with a neon green mouth. Both arrived in terrible shape, basically DOA, and completely melted within 24 hrs. I don't think they ship well. Combined they were $535, so it could have been really...