faulty

I've heard about the problem of Hanna's Magnesium colorimeter reading high and recently learned that you can fill out a form on the Hanna website to get them to send out a new Reagent to correct the issue. But has anyone not had to do this and is getting similar results to other tests they do? I...

Hi all, I had the driver fault issue with my AI Hydra HD, where the light stops following the schedule, stays on all the time, and stops responding to the app. AI sent a new motherboard which I installed, made sure all the pins were clicked into place, and now a week later I’m having the same...

Anyone else concerned by what seems to be horrendous Neptune Apex reliability? My Apex unit has died for the second time in 8 months, last time it took them two weeks to replace, doesn't seem like its going to be any quicker this time! Last time I was too happy that they warranty replaced my...

Hi all, I have an Hailea chiller that constantly takes the water down by on degree Celsius and continues to do so. However, I have noticed recently that my apex is showing they the average temperature of the tank has crept up from between 27 and 28 degrees Celsius and 27.3 and 28.3 degrees...