packaging

I have two recent order, during the shipping the corals are plugged into a plastic cup but no elastic band at the end. so corals fell off from the cup resulting lost and brown jelly issues. I bought an UC amazeball goni, 600+, came in fell of from the cup. and even worse it was delayed for...

Hello everyon! I want to go to my first convention (out of state), but I’m worried about keeping my purchases alive day 1 if I want to attend day 2 and fly back after day 2. How does everyone keep their corals alive if attending multi-day conventions? Do you ask the vendors to hold onto them...

I was researching coral shipping and temperatures and so on and came across this older thread: https://www.reef2reef.com/threads/heat-pack-study.96954/ It seems to be the only one I've seen with data on temperatures over several hours in the cold simulating shipping. I would love to see any and...

Ok, Red Sea, I can see why you put the top and bottom stand pieces underneath the tank when shipping, because you can move the tank out of the way and then set up the stand. But, on the XXL sizes one person can't move the tank out of the way to get to those pieces to build the stand, the tank is...