vendor feedback

I ordered live amphipods twice. Both shipments arrived dead and smelly. The replacement they sent after the first failure also arrived dead. When I requested a refund, I was told spring temperatures make live shipping risky — but there is no such warning anywhere on their website. Not on...

I received a $500 holy grail coral in the mail yesterday. The skeleton was almost completely covered in glue (about 70% of it) from the bottom all the way up to the top on 2/3 of the skeleton/stalk is covered in a thick layer of frag glue , the 1/3 exposed skeleton that I can see is COMPLETELY...