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Funny no one answered this.
Found an old thread about the company. Had its ups and downs but the original owner bought the company back and seen to be making quality products again. I'm just looking for an aquarium that's not prone to leaking.Funny no one answered this.
What’d you end up doing? I looked at their website but it looks like they took it down?Found an old thread about the company. Had its ups and downs but the original owner bought the company back and seen to be making quality products again. I'm just looking for an aquarium that's not prone to leaking.
The guys a Truvue said they finally went out business.What’d you end up doing? I looked at their website but it looks like they took it down?
That would explain why I have not heard from them when trying to get a custom tank builtThe guys a Truvue said they finally went out business.
Have you looked into Advanced Acrylics? They have super nice acrylic tanksThat would explain why I have not heard from them when trying to get a custom tank built
Yea, I had one of their AIO frag tanks a long time ago. Was a nice tank, but felt the overall quality wasn't good enough for a display tank.Have you looked into Advanced Acrylics? They have super nice acrylic tanks
I have a 24x24 frag tank from them as well and thought the same thing but then I saw their displays in person with the museum quality polished edges and rounded corners and it’s definitely on a higher class than their normal acrylic tanksYea, I had one of their AIO frag tanks a long time ago. Was a nice tank, but felt the overall quality wasn't good enough for a display tank.
Have you looked into Advanced Acrylics? They have super nice acrylic tanks
I’m not discrediting you because I have heard stories locally, but I don’t have the same experience. So far he’s been super responsive to me. He gave me a steal on two custom tanks. Has updated me with progress pictures. The first tank would’ve shipped on schedule but I added a second tank to my order and both are shipping together which is the only reason there is a delay. Did you pay your order in full? I only gave a 60% deposit for both tanks.BE CAREFUL WITH JOHN HOANG AT ADVANCED ACRYLICS!
I paid $4300 in January for a custom tank and still no tank. He las lied and even sent a fake bill of laden. He now blocks my calls and refuses to communicate. I'm out over 4k.
I just submitted complaints to the BBB and Orange County DA. I am not alone.
Do a Google search before you deal with him.
I paid almost all of it up front. I bought a tank from him the previous year and all was great. I trusted him. Now it's been 10 months and he's blocked my phone. He was sending me pictures and even a bill of laden, that turned out to be fake, the shipping company had no record if it. He was just lying about some of it, saying he'd shipped it and when I'd call, he would refuse to pick up. I don't understand it. He refuses to even communicate. I'm out over 4k to him.I’m not discrediting you because I have heard stories locally, but I don’t have the same experience. So far he’s been super responsive to me. He gave me a steal on two custom tanks. Has updated me with progress pictures. The first tank would’ve shipped on schedule but I added a second tank to my order and both are shipping together which is the only reason there is a delay. Did you pay your order in full? I only gave a 60% deposit for both tanks.
Were you given the option to put down a deposit considering you had done business before? Or you just wanted to pay the 4150 upfront? Obviously not your fault, but a trend I see is the people who have issues are the ones who paid all upfront. I paid 60% and the rest due upon shipment. First time ordering from them. Not unique to AA, but usually vendors will work faster so they can get full payment lol. Once they’ve been paid in full, there’s no sense of pressure to finish fastI paid almost all of it up front. I bought a tank from him the previous year and all was great. I trusted him. Now it's been 10 months and he's blocked my phone. He was sending me pictures and even a bill of laden, that turned out to be fake, the shipping company had no record if it. He was just lying about some of it, saying he'd shipped it and when I'd call, he would refuse to pick up. I don't understand it. He refuses to even communicate. I'm out over 4k to him.
You can check out the review post I put up, I posted some of the screen captured texts he sent me.
I just got two tanks made by John recently. I ordered one first and then he gave me a good deal on a second so I got two lol. He sent them out on time and was responsive to all my texts. Tanks came in looking amazingI'm working with John on a quote for one now, glad I saw this thread....I previously used Titan Exhibits, who are great, but also $$$