Acrylic Creations

JaimeAdams · Apr 21, 2017

MaddyP said:
The second picture looks like router marks, if this seam was properly adhered the router lines would not be visible as they would "melt" into the seam.

I agree with what MaddyP said. If the seams were properly welded there would be no bubbles and not marks. The white is where the panes are not sealed together. The two pieces should basically melt together clear, not white or milky/cloudy.

Crimsonvice · Apr 21, 2017

watdachuck said:
They are very nice and it's all about the response right? I sent then the photos and asked what the next move is. We will see how it is handled.

Keep us posted on what happens.

805reef · Apr 21, 2017

following... good luck!

watdachuck · Apr 22, 2017

So I have not heard anything back yet but did receive input from a trusted source regarding these seems. His feedback was that not enough glue was used at those sites but that the bond in the surrounding area looks solid, and would be very unlikely to fail.

That being said, and since I have zero interest in breaking down the tank I am moving forward for the time being. The tank is running and hasn't shown any other areas for concern.

More updates to comes....

cromag27 · Apr 22, 2017

Not necessarily. if the panels are routed properly, AND welded properly, you won't see any marks.

Unfortunately, this tank is headed for disaster.

MaddyP said:
The second picture looks like router marks, if this seam was properly adhered the router lines would not be visible as they would "melt" into the seam.

watdachuck · Apr 24, 2017

So, I just sent an email to Dan and David at AC and stated that I wanted to return the tank. Since I am building this tank into a wall I really don't think I (or my wife) should have to lose sleep over a brand new aquarium that might leak.

That message was literally just sent so we will see how they respond.

watdachuck · Apr 25, 2017

I received a call back from Acrylic Creations and they offered to remake the tank at their expense.
I have not decided yet if that is what I will do, but I am mostly pleased with this response.

Trevor203 · Apr 25, 2017

that's great customer service that's a lot of money he's eating and willing to ship it out for you at no cost I would definitely say that's a good company. If it was me I'd be happy with that especially if he doesn't want you to ship the tank back to him now you have all that acrylic you could cut it into off each scene and have a brand new tank just weld it yourself

watdachuck · Apr 25, 2017

Trevor203 said:
that's great customer service that's a lot of money he's eating and willing to ship it out for you at no cost I would definitely say that's a good company. If it was me I'd be happy with that especially if he doesn't want you to ship the tank back to him now you have all that acrylic you could cut it into off each scene and have a brand new tank just weld it yourself

I would need to return the tank still at my expense but they would ship the new one back at theirs. I think it's still pretty fair considering I did not report for three months after delivery.

Trevor203 · Apr 25, 2017

No that's still a very good compromise all that matters is you end up with the tank you wanted for the price you agreed on

cromag27 · Apr 26, 2017

Sboupdnt have been shipped like that in the first place. it absolutely did not occur while you've had it.

Travis Stewart · Jun 27, 2017

Any website for this guy?

watdachuck · Jun 27, 2017

Facebook but no website.

Travis Stewart · Jun 27, 2017

watdachuck said:
Facebook but no website.

Dang I'm no thanks on social media. Appreciate the help

MaiReef · Jan 24, 2018

Update on the replacement tank? They seem amazingly reasonable.
Update from anyone else on their tanks from them?

watdachuck · Jan 26, 2018

MaiReef said:
Update on the replacement tank? They seem amazingly reasonable.
Update from anyone else on their tanks from them?

I sold the tank and bought a new one from Advanced Acrylics.

Pola0502ds · Feb 1, 2018

We have a sump and tank from them, seams on the sump opening everywhere, air pockets in seams on the tank itself. Tons of sharp edges, have been literally cut dozens on times. Sump is being replaced soon and the issues with the tank really worry me but it won't be replaced anytime soon. Besides that it's not bad.