Apex A2 - Power Bar (EB6) disconnection status

ReefSentinel

Active Member
View Badges
Joined
Jan 11, 2020
Messages
210
Reaction score
331
Location
Sydney
What state or country do you live in
Australia
Rating - 0%
0   0   0
Hi All,
Woke up today to find a issue with the Apex😢

I have a Apex A2 unit with 3 x EB6 units connected (Australia, energy boards), light on EB6 has what seems to be a solid "Green" light meaning

"The EnergyBar is running and is receiving commands from the AquaController Apex base module "

Blinding Green is: The EnergyBar 6 is running but has not received commands from the AquaController Apex. Outlets are in Fallback mode.

however Apex is telling me a the status is "Disconnected"

I have logged a ticket with Apex but is Sunday in Aus and wold be great to find a solution.

I am running Installed AOS 5.11 9F23, seems there is a update 5.12 2B25 available from Feb 25, not sure if this is the problem, i don't think so as its been fine for the pass 6mths.

Issues are all the items plugged into the EB6 units are now uncontrollable and set in fallback mode, this is ok for some items but not everything.

Any thoughts and if anyone has this happen before i would greatly appreciate any support.

Connection issue 26-10-25-1.jpg
Connection issue 26-10-25-2.jpg
Setup - Apex.jpg
 
I've not personally had that issue, but if I did, I'd probably check the aquabus cable (maybe swap it for another one to test?) and try changing which aquabus port I was plugged in to on both ends.
 

WHAT’S THE HARDEST PART OF REEFING TO EXPLAIN TO A NON-REEFER?

  • Why a tiny coral frag can cost that much

    Votes: 15 28.3%
  • Why I spend time testing and adjusting water

    Votes: 8 15.1%
  • Why the fish I want might not fit my tank

    Votes: 9 17.0%
  • Why I have buckets, tubing, and salt around the house

    Votes: 1 1.9%
  • Why corals are living animals, not decorations

    Votes: 14 26.4%
  • How much time and attention a reef takes

    Votes: 16 30.2%
  • The difference between freshwater and saltwater creatures

    Votes: 2 3.8%
  • I’ve stopped trying to explain

    Votes: 13 24.5%
  • Other (Post in the comments)

    Votes: 6 11.3%
Back
Top
Home
Post thread…
Market
What's new