Apex Text Alerts

[mich2599]

Is anyone else not getting text alerts from the apex? I’m only getting app notifications that my Ph is low but no text messages. Removed the phone and added it again and I am not receiving a code to verify either.

 

[ccombs]

Is anyone else not getting text alerts from the apex? I’m only getting app notifications that my Ph is low but no text messages. Removed the phone and added it again and I am not receiving a code to verify either.

Not saying that you are dumb, but little stupid things get me all the time. Is you alerts virtual outlet in the on position?

 

[mich2599]

Went to the apex forum and saw another person had the same issue. @ccombs

 

[mich2599]

here

 

[Hitman]

Come to think of it all last week I was messing with my apex probes while cleaning my sump and I got emails but never a text.

 

[jonmos75]

What carrier are you using?

 

[RussM]

There is a problem with Verizon:
https://forum.neptunesystems.com/sh...alerts-Issue-with-Verizon&p=163112#post163112

 

[mich2599]

There is a problem with Verizon:
https://forum.neptunesystems.com/sh...alerts-Issue-with-Verizon&p=163112#post163112

Yeah I have Verizon.

 

[Hitman]

There is a problem with Verizon:
https://forum.neptunesystems.com/sh...alerts-Issue-with-Verizon&p=163112#post163112

I have AT&T and I’m in the same boat.

 

[mich2599]

I have AT&T and I’m in the same boat.

I started to get alerts but like 3o minutes after the app notifications.

 

[ccombs]

There is a problem with Verizon:
https://forum.neptunesystems.com/sh...alerts-Issue-with-Verizon&p=163112#post163112

Well that is unfortunate, thanks for the insight!

 

[Hitman]

Nothing here and I know I should be getting alerts as I’ve been having night time PH drops below my alarm level.

 

[mich2599]

Nothing here and I know I should be getting alerts as I’ve been having night time PH drops below my alarm level.

Are you getting app notifications?

 

[Hitman]

Are you getting app notifications?

Yes but that’s it.

 

[rkpetersen]

Is anyone else not getting text alerts from the apex? I’m only getting app notifications that my Ph is low but no text messages. Removed the phone and added it again and I am not receiving a code to verify either.

I noticed about a week or so ago that I was getting text alerts much later than the app notifications.
This was new behavior. I wasn't sure if it was due to something with Neptune's server, or my service provider AT&T.
Decided to get rid of text alerts entirely and just go with the app notifications.

 

[mich2599]

I noticed about a week or so ago that I was getting text alerts much later than the app notifications.
This was new behavior. I wasn't sure if it was due to something with Neptune's server, or my service provider AT&T.
Decided to get rid of text alerts entirely and just go with the app notifications.

Try again. Mine are coming in much faster now.