Apex wont connect after power outage

[moreef]

I have one of newer wifi Apex and whenever router or power is out it will not reconnect unless push reset button. Is there a way to force a restart from the App? My concern is I will be out of town and won’t be able to physically do this to get it back.

 

[SuncrestReef]

The most common reason this happens is that the Apex reboots from a power failure in less than one minute, but your Internet router takes about 10 minutes to fully recover from a reboot before it's ready to hand out IP addresses to devices on your home network waiting for an IP address. The simple way to correct this is to assign your Apex a static IP address rather than asking the router to assign an IP address.

If you're not familiar with IP addressing, it's not super easy to explain. But if you are, just reserve the address on your router so it doesn't give it out to any other device, then set your Apex to disable DHCP and assign the IP address, gateway, subnet, and DNS server addresses manually.

 

[moreef]

The most common reason this happens is that the Apex reboots from a power failure in less than one minute, but your Internet router takes about 10 minutes to fully recover from a reboot before it's ready to hand out IP addresses to devices on your home network waiting for an IP address. The simple way to correct this is to assign your Apex a static IP address rather than asking the router to assign an IP address.

If you're not familiar with IP addressing, it's not super easy to explain. But if you are, just reserve the address on your router so it doesn't give it out to any other device, then set your Apex to disable DHCP and assign the IP address, gateway, subnet, and DNS server addresses manually.

Thank You for the help. I think I did this correctly in router but not positive. Guess I should turnoff router and give it a test.

 

[Manny’s Reef]

I am in the exact same boat but I do not speak IT talk. Anyone else who can break it down to a dummy like me. I've been trying to figure this out for two days now.

 

[Manny’s Reef]

For the record, I have rebooted the apex, rebooted the router, reset the app multiple times, and still cannot connect.

 

[ZombieEngineer]

Follow the quick start guide to get it reconnected. Once you do, look at the first page in summary of wifi setup and write down the ip address and gateway.

The first 3 octets (ex 192.168.1 are the first 3 octets in mine) may differ for you.

Disable DHCP

Set IP address with a 4th octet between 100 and 254 (any number you can remember easily) first 3 octets match what you saw in the summary.

Set gateway and primary dns to what you saw in the summary for gateway earlier

Set netmask to 255.255.255.0

Set secondary DNS to 8.8.8.8 (google)

 

[Manny’s Reef]

Follow the quick start guide to get it reconnected. Once you do, look at the first page in summary of wifi setup and write down the ip address and gateway.

The first 3 octets (ex 192.168.1 are the first 3 octets in mine) may differ for you.

Disable DHCP

Set IP address with a 4th octet between 100 and 254 (any number you can remember easily) first 3 octets match what you saw in the summary.

Set gateway and primary dns to what you saw in the summary for gateway earlier

Set netmask to 255.255.255.0

Set secondary DNS to 8.8.8.8 (google)

I will give this a go when I get home. However, I was having issues even getting it reconnected. I one million percent appreciate your input.

 

[Reef - Tripp]

Plug the apex into a small motorcycle battery or back up and you're good to go.

 

[Manny’s Reef]

Plug the apex into a small motorcycle battery or back up and you're good to go.

How so? There is power to the house. Breaker tripped only momentarily while a contractor plugged in too much equipment. Had him pull it and had no more issues.