App login validity

[Aquadude1]

Curious how often the app logs everyone out.
I have to sign in again about every day sometimes more. Besides checking remember me, is there a way to stay logged in longer?

 

[Crabs McJones]

Weird, mine never logs me out. And I don't see an option to "keep me logged in" when re-signing in
@revhtree or @Daniel@R2R might know.

 

[revhtree Verified Admin]

Curious how often the app logs everyone out.
I have to sign in again about every day sometimes more. Besides checking remember me, is there a way to stay logged in longer?

IOS or Android?

 

[petcellar]

Android here

Similar problem.

But sometimes i wonder if im really logged out

Sometimes i wait and it will just log me in

Maybe it is slow and re entering the credentials was uneeded

Regardless not quite right

 

[Gumbies R Us]

I never get logged out on iOS!

 

[Crabs McJones]

I never get logged out on iOS!

Why are you yelling?!

 

[AquaDoodle]

I get logged out it seems every 24 hours. Using android.

 

[Aquadude1]

IOS or Android?

Android

 

[Aquadude1]

I get logged out it seems every 24 hours. Using android.

Yeah its semi consistent enough it makes me think there is a setting im missing.

 

[Aquadude1]

Weird, mine never logs me out. And I don't see an option to "keep me logged in" when re-signing in
@revhtree or @Daniel@R2R might know.

I dont actually have the keep me logged in option. I for some reason thought i saw one

 

[CaptainKiwi]

Just like to add to this - I am an Android user too and I have to login to the app basically every 24 hours

 

[revhtree Verified Admin]

Can you all show us how to reproduce this issue?

We are aware of it and want to get it fixed asap!

 

[CaptainKiwi]

Can you all show us how to reproduce this issue?

We are aware of it and want to get it fixed asap!

Not sure how to reproduce the error unfortunately, I go to sleep logged in and wakeup logged out! I logged in for the first time today about 15 minutes ago and I will do my best to track anything that happens

 

[Aquadude1]

Can you all show us how to reproduce this issue?

We are aware of it and want to get it fixed asap!

It seems to be also every 24 hrs for me. It also usually logs me out if I use the browser version than switch back to the app, but I'm not sure that those two reasons are related. Thanks for looking into this!