Aqamai KPS red light

[Flatlower]

I had my KPS start blinking red sunday. I made sure to clean it up really well. Still blinking red.

I tried to email the manufacture and got a generic response saying they will get back to me. No response further

I had this wave maker for 6 months. Does anyone have a fix? Or maybe an email i can email someone and get a response?

Thank you.

 

[Blue Spot Octopus]

Hydor Aqamai KPS Wi-Fi Controllable Wavemaker Pump, 1050 GPH$119.99marineandreef.comFree by 6/5
This model ?

 

[Flatlower]

Hydor Aqamai KPS Wi-Fi Controllable Wavemaker Pump, 1050 GPH$119.99marineandreef.comFree by 6/5
This model ?

yep. that exact model

 

[Blue Spot Octopus]

Have you tried soaking it in Citrus Acid or vinegar? Have you tried pulling on the impeller to see if it will come out?

 

[Flatlower]

Soaked in vinegar. Everything is very free and easy moving.

Been 6 days since emailing the company. No reply. No customer service. WIll stay away from Hydro products from now on.

Does anyone else reccommend a different wave maker for biocube 32?

 

[Leslie_Orphek]

any further feedback on this? has anyone been able to make contact with the manufacturer? ive mailed them a few times to no avail.