Aquacave lack of response

CaptainAndy

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Last month I purchased two klir filters. From aquacave
Each arrived and each were clearly returns as parts were missing in each. And the boxes looked as though had already been opened.

Iaddition, they did not fit into my built in 4 inch sock holder.

I have been trying to reach by email and phone with zero response.

Hope they see this post.
 
Sorry. Came from Aquacave
So I gave them over a week to provide me a shipping label and refund. When I called they told me they couldn’t find my order - I gave them the order number, name etc.

I had to contact the credit card company for a refund
 

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