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Yes the bulbs were cold, who would have known!This happened to me except one of the bulbs shattered. Luckily I had taken the fixture down and this happened on the floor. Did you let the bulbs cool down first? I think the key is to do it while they are still hot so the coating doesnt cool down. I had luck doing it like that before
Those bulbs are highly abused! That black mark near the end cap is where the cold cathode is located, it should not ever get as black as shown in your photo. Either these were massively overheated, low quality or older than 1 year.
Regardless, super glad you were able to get them out!
Geismann bulbs about a year old maybe longer but the fixture is less than a year, and those marks are on both ends, the responds previous says allot!! But thx