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Did you use PayPal, file a claim they will stand behind you
I am missing the power cord and the cord that programs the control box. I borrowed one from a buddy of mine who has the same light in a 48". Once we got it powered up and programmed, we saw the burned out LEDs and one side of the LEDs was much brighter than the other - both set at the blue plus setting same intensity. Thanks for your offer to help. I appreciate it, but at this point, I would have to put quite a bit of money into this light to get it right. I'm not sure I want to do that.Wow, I was going to comment "incredible deal"...
@plexx
What are you missing?
I may be able to help out.
Don't apologize for that. Sounds like you got burned. You're doing exactly what you need to do by calling the member out. I for one appreciate these posts.I apologize that this matter is turning into a "fight" here on the forum. I love this forum and everybody on here is so helpful and awesome. I only posted my reply because of the fact that basically what I have is a paper weight. I understand things happen, but I did ask the seller if it came with the cords and if the light works 100% and I was told "yes sir". At this point, I'm just going to let it go because we have better things on the forum to talk about than this negative thread. Also with everything that is going on in the world right now, this seems pretty insignificant. Be safe!
Thanks for the replyDon't apologize for that. Sounds like you got burned. You're doing exactly what you need to do by calling the member out. I for one appreciate these posts.
People who see this will remember not to do business with him as well as make some other shady members who see this think twice before trying to burn someone in the future.
Hopefully you stuck to the forum rules with PP, it's in place to help protect the buyer in this situation.
Even if it happened in shipping as a seller I would offer to deduct the cost of replacement pucks at a minimum.
Thanks , the light is an older model and i'm not sure I want to go to deep into this. The acrylic shield is also in rough shape as well and the replacement is about 75.00. May not be worth fixing at this point . I will just have to find another light for my red sea 250.I have extra of both cords.
It's a great fixture, but having burnt out LEDs is a bummer. I think ATI charges around $150 per pluck.
I almost bought that light a few weeks ago but there was a bunch of flags up with the light and the pics. Im not stepping on any toes here but file a claim with paypal.