Heya!
I’m in the process of stocking up my new tank and my first order arrived today from Vivid Aquariums. It’s been years since I’ve had a tank and I’m going heavy on SPS this time around. In my order, 3 of the drags I purchased -montipora digitata and a couple of birds nests all arrived with broken branches in the bag. I’ve never had anything arrive broken like this before and I don’t know if should do/say anything about it. The broken pieces are all under an inch long so I’m not sure if I can attach them to plugs and try to salvage them. Also, the main frags that lost the branches now have their skeletons on full display from where the breakage was. I’m hoping they will recover and won’t suffer from the damage.
I suppose my question is: should I bother to contact vivid and say something? Nothing appears to be dead, but I didn’t expect my frags to arrive broken like this.
I’m in the process of stocking up my new tank and my first order arrived today from Vivid Aquariums. It’s been years since I’ve had a tank and I’m going heavy on SPS this time around. In my order, 3 of the drags I purchased -montipora digitata and a couple of birds nests all arrived with broken branches in the bag. I’ve never had anything arrive broken like this before and I don’t know if should do/say anything about it. The broken pieces are all under an inch long so I’m not sure if I can attach them to plugs and try to salvage them. Also, the main frags that lost the branches now have their skeletons on full display from where the breakage was. I’m hoping they will recover and won’t suffer from the damage.
I suppose my question is: should I bother to contact vivid and say something? Nothing appears to be dead, but I didn’t expect my frags to arrive broken like this.