By all means PM us if you need us, we are also available by email at [email protected] and via text. We would love to help in any way possible.
**Orders not picked up or shipped within 2 weeks after will be refunded unless specific arrangements have been made**
**Our shipping date selector is for the day shipments go OUT, not the day that they will ARRIVE.
**We may not label the bags, we don’t have the staff to label bags during a huge ship out of 1000’s of corals, very sorry.
**Coupons are disabled for this event
**On Fridays we take a lunch from 12-2
#1 Shipping is $49.99 and pay for and select your ship out date when you buy your first item, after the first shipping charge you won’t be charged again. Select the day you wish to have your order shipped!!! You will receive it the next day. There are a limited number of ship outs for each day. If you don't purchase a shipping we won't know when you want to ship. UPS overnight is the service used to transport your purchases. Use the same name and email address for ALL of your orders or we will inadvertently not ship them. We are experimenting with a new order picking functionality so everyone will be forced to log in before being able to purchase. There will be no guest checkout.
#2 If there is a UPS delay for whatever reason we will not refund shipping charges. If a loss is incurred and we replace a shipment, the purchaser must pay for shipping again, no exceptions.
#3 We will not combine orders from different people, please do not ask. Payments must all share the same email address or we will assume that these are two different orders from two different people. Simply placing the order under the same name but using a different funding source will force us to treat them as two different orders and two shipping modules will apply. If there are different names associated with each order when I check for accuracy they will all be treated as separate orders. NO TEAM BUYING!
#4 All sales are FINAL, no refunds, no exceptions. Do not ask us to exchange one item for another after you have purchased it. Don’t ask us to cancel an order after the sale is over, you made a purchase and in doing so stopped someone else from buying said item, so please follow through.
#5 We are limiting sales of items that are less than $10 to 4, if you purchase more than 4 items that are less than $10 each you will be subject to actual shipping costs as quoted by UPS.
#6 Prices on the website are the only 100% correct prices, we try very hard to make the posts match the website but we are only human and errors can occur.
#7 Please try and be fair, snipers need to exercise restraint.
#8 If an item sells more than once we will only honor the first person to purchase said item, the others will be refunded. DOA’s will not be replaced, gift certificates will be issued for the coral that was lost. We will only do a refund if an item sells more than once, otherwise all credits will be in the form of a gift certificate.
#9 There is no prize for checking in each hour.
#10 Cody is running all of our contests. If you win a GC please PM cherrycorals as soon as possible with your name and email so we can issue the GC which you can then use during the sale. Use the GC within 60 days or it will expire.
#11 Dry goods prizes will go out AFTER we have shipped all orders. If we have a slow day of shipping we may start sending them out early.
#14 ***If you don’t buy a shipping we won’t know what day you would like to ship, we use the shipping modules to search the site and get organized. We do not create a “shipping” thread.
*these rules may be modified right up to the start of the sale but not after*
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