Here is a photo of the Hippopus clam I received yesterday from DD. As you can see, there is barely enough water to cover the clam on the inside. It is oblivious that at some point in the journey, it was out of the water. I have just sent an email to them asking why they ship like this. I told myself I wasn't going to order clams from them because the last 2 did not make it. But I never see a Hippopus locally and the clam put the order into free shipping. I have other clams in my tank so keeping clams is not a problem for me. The clam has just started to open up so I really can't see how it is doing. I`ll post their reply when/if I get one.