Coral Box DCA 6000 return pump question

[vp6799]

I have waterbox Reef 70.2 tank setup with the Coral Box DCA 6000 return and I can't get this thing to stay consistent! It'll start up and i'll adjust the power to 40% and the drain flow vale to get the water level and flow straight. Then if I push the feed button to shut everything down for 10 minutes, it won't start back up and run the same. It'll start up at 30% power and the overflow box will not fill back up. I was told that the pump has a soft start feature, but how long is that soft start? I let it go 10 minutes to see if it went back to normal, but it won't. I have to manually put the controller back to 40% power, but the overflow box still won't fill back up to where it was. I have to adjust the drain flow valve again to get the water flow right. Is there something wrong with this thing??

 

[Ron Reefman]

I'd be asking the seller for a refund or a replacement. I have one in my 90g tank and 30g sump and it's been working perfectly for 6 months and it ran for a year in my 40g tank before that.

Good luck.

 

[Reef Breeders]

If you bought it from us, send an email. We can send a new controller if it's under warranty.

 

[vp6799]

If you bought it from us, send an email. We can send a new controller if it's under warranty.

Thanks, I sent you guys an email.