Lambo82
New Member
I stood up a 300g and decided to spend the extra cash on purchasing QT'd fish. After researching several vendors, I was drawn in by Doc's story and how he started and grew the business. Not to mention, his name is tied to Humblefish, as we all know, he is the QT Jedi Master. Anyway, I ordered 9 total B/G Chromis as my first batch of fish. Communication and response time from ordering to receiving my fish was way above and beyond my expectations. I choose to pick up my fish at the UPS Access point which they had arrived at noon; to my surprise, (not), they were closed and scheduled to reopen at 5:30pm for pick up. I came back at 5:30 and expected to open the box and maybe have at least 3-4 dead fish from shock or cooked from the FL heat. When I got home and opened the box, not only the fish happy to see me but I had an extra Chromis. I emailed Dr. Reef and told him I was given an extra fish. I guess with Chromis they add an extra fish to compensate for any DOA's. All 10 of my fish were lively and acclimated to the instructions on his website to the T! The fish are doing great, eating, and their color is beautiful. Dr. Reef's would not take payment for the extra fish which I am very grateful knowing he lost a few bucks in the process. I will be
Stocking the rest of my 300 with Dr. Reef's QT'd. I trust his QT process, and the teams genuine concern for top notch customer service and delivering quality to the hobbyist.
Stocking the rest of my 300 with Dr. Reef's QT'd. I trust his QT process, and the teams genuine concern for top notch customer service and delivering quality to the hobbyist.
