finaddicts aquatic collections

[Wiz]

" I made an order with this site on 12/7/14. The order was shipped with a downgraded shipping. Took longer to get to me. It was very poorly packed with no heating. I live in nh. 30º or less in dec. Needless to say more than half the order arrived dead. After contacting them I was told they would replace my losses. I was a little shocked by there lack of caring for the loss of life. But atleast I was going to get replacements and I would not lose my money. Or so I thought. I got excuse after excuse for why it did not ship. Out of the office. Out for new years. Recollecting the order. Waiting for weather. (Which no other company has issue with) after 4+ months I finally had temps in the 40's at night. Got so excited. Then...... fedex price confusion, fedex account redone, applying for their discount, fedex delays after account was fixed, and the kicker a newborn in the fam. After six months of putting me off they just stopped responding. My account on their site says awaiting payment and pending. When it was already paid with paypal. (So there is a record) I have emails including the original invoice, and the entire 70+ email conversation to back up my story. I was more than patient waiting until the last week. The labor was my last straw. I did not cus but I did express my disatisfaction. Thats when I stopped getting a response. [email protected] is my email. I will send the entire convo to any who doubt it. Just ask. DO NOT BUY FROM THIS COMPANY, YOU WILL REGRET IT. Not to mention the complete lack of caring for the marine life

 

[4FordFamily]

Thank you for letting us know.

 

[Wiz]

After seeing my review today 6-9 chris sent an email saying he dropped the order at fedex and I'd get a tracking number tonight. Weird right. But three minutes later he said he saw the review and would be picking it back up. (Now it makes sense) lol. Said he won't send it unless I remove the review. I told him I would edit it after I received the order. He said no shipping until its down. I said I will just keep posting reviews so people know. To which he replied "go for it". Again I have emails to back up everything. So he completly reneged on the replacements owed after 6 months of broken promises. And blames it on my review. "

 

[Wiz]

The owner completly lied to the bbb. Told them I never sent pics and harrassed them. DO NOT TRUST THIS COMPANY! unfortunately no one will let me post the 70+ emails that prove my story because of personal info :-( I hate that a buisness can do this and get away with it

 

[Wiz]

I actually just got an email from the owner of the company. he said that he had responded to my review on resellerratings. he said I was wasting my time because I could never prove what I said and his lies would hold just as true. funny because what he wrote on the Better Business Bureau complaint and what he wrote on the Review Board contradict each other. but I guess if he were smart he would not conduct business in this way in the first place. please spread the word about this company don't let other people get burnt by this jerk