- Joined
- Oct 16, 2026
- Messages
- 4
- Reaction score
- 9
- What state or country do you live in
- Alabama
I have a BT 4ft Giesemann T5 fixture with 8 bulbs. It has programmable lights through their app. I have had it for a few year now and some of the bulbs are no longer working. I thought they were burnt out but even after buying new bulbs they still aren't working. I don't believe it is a program issue i have made sure the schedule lights have all bulbs at 100% (this was only for testing purposes). I tested all the bulbs in the working slots and they all work. I have made sure all the bulbs were snuggly in place.
Where the bulb contacts the fixtures doesn't have any obvious salt or corrosion damage and all the cables/wires are intact. I have been talking to AI and it believe that the ballast are bad. But i would like to be sure they are the issue before replacing them. Has anyone had any issues with this brands fixtures? Any help would be appreciated.
Where the bulb contacts the fixtures doesn't have any obvious salt or corrosion damage and all the cables/wires are intact. I have been talking to AI and it believe that the ballast are bad. But i would like to be sure they are the issue before replacing them. Has anyone had any issues with this brands fixtures? Any help would be appreciated.