Help with Apex

[renato120]

mt Apex are showing an alert saying “a module is running outdated software”
What Do I need to do? My firmware is up to date.
Can someone help me? Thanks.

 

[Bob Escher]

The module itself’s firmware is not updated
Which version APEX do you have

 

[renato120]

The module itself’s firmware is not updated
Which version APEX do you have

The classic

 

[Bob Escher]

Then you need to go into the Web interface then go into modules
And in the modules section you will see where it says update firmware
While your in there go towards the bottom of the page you can see what modules you have and if they are updated

 

[renato120]

Then you need to go into the Web interface then go into modules
And in the modules section you will see where it says update firmware
While your in there go towards the bottom of the page you can see what modules you have and if they are updated

Ok! I will try it. I tried looking on my iphone and it doesnt seem to work. I will look later on on my laptop

 

[Bob Escher]

Yes you have to login using a laptop or PC or Mac
You need to know the IP address of the controller

 

[renato120]

Yes you have to login using a laptop or PC or Mac
You need to know the IP address of the controller

I dont know how to do this thing! I cant even find the modules on apex fusion

 

[Bob Escher]

The modules are not on fusion
Are you wired or wireless
Here read this and let me know if you understand
http://support.neptunesystems.com/s...17576-how-to-access-your-classic-dashboard-pc

 

[renato120]

The modules are not on fusion
Are you wired or wireless
Here read this and let me know if you understand
http://support.neptunesystems.com/s...17576-how-to-access-your-classic-dashboard-pc

Im wired

 

[renato120]

I think I got it!

 

[Bob Escher]

Good
Here is another article
You can download the firmware and after you unzip it and run it it will tell you what ip your apex is running on
You can then login into it and go from there also
https://www.neptunesystems.com/firmware/

 

[renato120]

Good
Here is another article
You can download the firmware and after you unzip it and run it it will tell you what ip your apex is running on
You can then login into it and go from there also
https://www.neptunesystems.com/firmware/

Thank you so much for the help

 

[Bob Escher]

Good
Now remember that IP address and go into the network module and change the password

 

[cardiffgiant]

No matter what I do, I always show two displays and both of them show as having outdated software. Other than that, my display works perfectly.

 

[Bob Escher]

Strange but more happy now you know how to get into the web interface

 

[renato120]

Good
Now remember that IP address and go into the network module and change the password

Why Do I need to change the password? Thanks

 

[Bob Escher]

Just to be safe

 

[renato120]

Just to be safe

Okay