Help with Radion xr15 Pro g5 update

[Naldy]

Hi all!

I just purchased 2 used (practically new) xr15 pro g5. One of the power supply does not work, new one arriving tomorrow.

I am having the issue that when using the working one to update one of the lamps, the update went 100%. Then I disconnect the updated one and plug in the other. It turns on perfectly. This is when it gets weird. The second lamp is showing an error when updating (seen in the attached screenshot).

Do I need to have both lamps on in order for the update to work in both?

iPhone with latest iOS
Mobius with updated app

Any help will be highly appreciated!

 

[blaxsun]

Have you tried this through the Mobius app?

 

[Naldy]

Have you tried this through the Mobius app?

Yes, that is the Mobius app screenshot.

 

[blaxsun]

Yes, that is the Mobius app screenshot.

Sorry, missed that. Best to wait until you get the replacement power supply and then see if the firmware update works. Mobius has a few Gremlins still...

 

[Sisterlimonpot]

How many times have you tried? Sometimes all you need to do is power cycle the light and close and reopen the app.

Do you have other things connected to that tank in mobius?

Blaxsun is onto something if you connected the 1st light and updated it, then unplugged it to get the 2nd one set up.

If so try removing the 1st one from mobius (don't worry the update will still be on that one) and try updating the 2nd.

But I agree, waiting for the new power supply is the best idea.

 

[TangerineSpeedo]

How many times have you tried? Sometimes all you need to do is power cycle the light and close and reopen the app.

^ This! LOL... If you click on the info bar it will usually tell you the radio failed, etc. Sometimes it takes a couple times. I threw in some black chips on some older lights I bought, it drives me nuts and makes me nervous at the same time.