How to configure Profeilux 4e on Profilux 4 ???

Rinat · Jul 26, 2020

Good day from Russia. I am sorry to say right away that I am writing via an Internet translator. In Russian.
The problem is that I have Profilux 4, I used it for a year and the screen buttons stopped working, I had to order a new one, alas, the new panel did not help solve the problem. The buttons do not respond. To solve the problem, I ordered a new Profilux 4e, since it is cheaper than Profilux 4.
There is a new problem!
The block fee, salinity and Redox, rearranged to Profilux 4e. Now they are simply not visible. I tried to update the firmware in Profelux 4, with no result.
Help, tell me how you can configure connect Redox and Salinity. I would be very grateful. For communication there is a vatsap +79272364477 Rinat.

Vinny@GHLUSA · Jul 28, 2020

Hi there,

It is not possible to take a P4 piggyback board and convert a P4e into a full P4. Upgrading a P4e is done through the addition of expansion cards.

It would be best to create a support ticket so we can provide direct assistance for your original P4.

Rinat · Jul 28, 2020

Vinny@GHLUSA said:
Hi there,

It is not possible to take a P4 piggyback board and convert a P4e into a full P4. Upgrading a P4e is done through the addition of expansion cards.

It would be best to create a support ticket so we can provide direct assistance for your original P4.

Can I get support contacts?