- Joined
- Nov 7, 2019
- Messages
- 3,660
- Reaction score
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I bought two test from them last year and now want to send them in. I didn’t know there are so many bad reviews about them such as being no answers from customer service to no results from them after a month.
should I bother to waste my time and postage to even sending them in or try to return them?
also per the instruction, “close the lid under water so there is no air in the tubes” I really don’t want to submerge the tube in my tank or take out too much of water just to send in the sample unless during a water change.
should I bother to waste my time and postage to even sending them in or try to return them?
also per the instruction, “close the lid under water so there is no air in the tubes” I really don’t want to submerge the tube in my tank or take out too much of water just to send in the sample unless during a water change.