Is clam mania legit?

Thunderstruck34

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I’ve seen a few similar concerning posts regarding their inability to fulfill orders / communicate, but was always impressed with Jon’s knowledge and passion in videos. Is their website / customer service just awful?

I ordered a few clams on the 4th and have sent several emails, calls (vm box is full), and texts trying to hammer down a ship date to just receive radio silence. Very frustrated at this point and might just end up requesting to cancel the order.
 
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