KH Director Time and Date Error

Gonzo74

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My KH Director is showing a different date and Time for my tests. It says the last test was in August even though it was an hour ago today 22 October. And the time Is off. Anyone know how to fix this?
 
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Gonzo74

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My KH Director is showing a different date and Time for my tests. It says the last test was in August even though it was an hour ago today 22 October. And the time Is off. Anyone know how to fix this?
It is now reading a date from 2011.
 

AZMSGT

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@Vinny@GHLUSA @Ditto @Support@GHLUSA
^^^ those folks can help you out most likely. Can you explain your system set up further? Are you running a Profilux controller or are you running a Stand alone doser? What exactly do you mean a different date and time? Compared to what?

If you set the clock on what you are using to control the KH Director you should be good to go.

Just an FYI GHL has a very active support section here on R2R. If you ask your questions about GHL equipment there you’ll likely get faster answers.

I just tried logging in to the My GHL app. Looks like the system might be down. Perhaps they are tinkering and that’s why things are not working.
 
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Gonzo74

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I am running a Profilux 4, Doser, and KH Director.

what I mean about the time is that I run a test and it will say the last test was on 13 August 2012 at 1:32 pm even though it is 22 October 2019 at 5pm.
 

AZMSGT

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Over in the GHL section several people, myself included are reporting an outage as well.
 
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Gonzo74

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Can you add the link to this section into this thread? Not sure how to navigate there.
 

AZMSGT

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You’ve posted there just a few days ago.. if you click forums then go to the sponsors section. The sponsors are listed alphabetically You just go to GHL.

Here’s a link to it anyway.
 
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Gonzo74

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Still showing the wrong time. Driving me nuts.
It also is not logging my testing for my KH.
 
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Gonzo74

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I ended up having to delete the app and then downloading it again. It fixed itself after a few try’s. I still Don’t know what caused it or what fixed it. It did correct itself eventually though.
 
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