I got kicked out of our highest priced LFS couple years back. this couple was walking around with a list of stuff they picked up at the front of the store (they used to have a list of recommended equipment for each size saltwater tank. it was actually a good list!) but they had no idea what half of the stuff was. so I figured id help them sense none of the employees wanted to get out of the couches to help. After looking over the list and looking at a couple of the items I flipped the list over and started writing a list of other LFS in the area to check out. the couple then informed me that the worker they had talked to a few days earlier said all the other shops in the city were amateurs and don't know what they are talking about... (we have a LFS that is run by a marine biologist with a focus on coral propagation who runs an aquaculture facility out of a greenhouse behind the shop. yeah, guess he doesn't know what hes talking about....) so I informed them that this big LFS is overpriced and showed them prices from other ones. I showed them the RODI unit they were looking at for 350 on sale, that our favorite LFS was selling for 199 regular price. I then called the other LFS and said they were on the way and to help em out. as they were walking out of the store I got walked out of the store lol. might have been bad form but my question to the guy who walked me out was "so youre willing to get off your butt to kick me out but not to help your customers?"