LiveAquaria-DD is getting worse

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AJQ69

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I have done two orders thru DD and on both, received the wrong corals. The first time took them almost two wks to figure out the coral that I was expecting was still at their location. Now back on August 27 received another wrong order, the fun part is that CS keep ignoring my emails including the pictures that actually show the incorrect specimen, Red PPE colony was paid and received some red zoas.

I
 
I have done two orders thru DD and on both, received the wrong corals. The first time took them almost two wks to figure out the coral that I was expecting was still at their location. Now back on August 27 received another wrong order, the fun part is that CS keep ignoring my emails including the pictures that actually show the incorrect specimen, Red PPE colony was paid and received some red zoas.

I
We apologize for the inconvenience and frustration with your recent orders. Please contact one of our agents at 800-334-3699. We do appreciate your business and patience.
 
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WHAT KIND OF HAPPY ACCIDENT(S) HAVE YOU HAD IN YOUR REEF?

  • Stable parameters over time

    Votes: 29 61.7%
  • Consistent coral growth

    Votes: 15 31.9%
  • Fish and inverts are settled

    Votes: 8 17.0%
  • The tank has moved past its ugly stages

    Votes: 12 25.5%
  • It has survived a major setback

    Votes: 2 4.3%
  • At least six months old

    Votes: 3 6.4%
  • At least one year old

    Votes: 8 17.0%
  • Stop worrying about age—it’s about stability

    Votes: 10 21.3%
  • Other (Post in the comments)

    Votes: 2 4.3%

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