Marine Depot is Hiring!!! Full and Part-Time Positions Available

[MarineDepot]

POSITION AVAILABLE: Customer Service Representative (Full and Part-Time Positions Available) in Garden Grove, CA

Job Description

Candidate will join the front line of our business and engage with customers on a daily basis. Primary duties involve problem-solving and providing accurate information to customers in a professional and friendly manner. Customer Service Representatives are responsible for providing accurate information about the specifications and proper use of the aquarium products available on the MarineDepot.com website as well as responding to customer email and phone inquiries regarding shipping, order tracking, returns, order status and site navigation.

Qualified Candidates Should Possess

• Saltwater reef and fish experience
• Excellent verbal and written communication skills
• An outgoing, positive attitude about providing superior customer service
• Computer literacy
• Ability to share your knowledge
• Multi-tasking capabilities
• Experience working in a problem-solving capacity

Duties and Responsibilities

• Assist customers with a positive shopping experience
• Ensure the competence and development of your colleagues
• Work with the Customer Satisfaction Index to benchmark and improve our service execution
• Respond to and resolve customer issues with urgency
• Ensure implementation and development of the Family Friendly Concept
• Assume responsibility for projects and tasks as they occur

If you're interested in joining our team, please email your resume to [email protected] for consideration.

About Us
MarineDepot.com is a fast growing online aquarium supply company located in Garden Grove, CA. We're looking for smart, creative people who will give 100 percent. Ideal candidates must be dedicated, detail-oriented team players that will thrive in a fast-paced, high-volume ecommerce work environment. The office atmosphere here is low-key, casual and collaborative. We have regular company BBQs, celebrate Take Your Dog To Work Day® and have a great benefits package. Although it is not a prerequisite to working with us, most of our employees are pet/aquarium owners. We love what we do!

 

[The griz]

Too bad we live in virginia

 

[Acro]

I'd do it if you have an at home position!

 

[Joe Knows Reefs]

Hmmm...move to Socal or not? Survey says...

 

[MarineDepot]

Too bad we live in virginia

We're still honored that you'd be interested in joining the team, The griz! :cheer2:

 

[MarineDepot]

I'd do it if you have an at home position!

We do have some satellite staffers, although the positions we currently have available would need to work inside our Southern California headquarters. We're super-stoked you'd like to join the team, though!

 

[MarineDepot]

Hmmm...move to Socal or not? Survey says...

 

[ryanlotz5]

Hmmm I live in upland maybe I should apply ... Lol


Sleep eat reef repeat !!!

 

[MarineDepot]

Hmmm I live in upland maybe I should apply ... Lol

Sleep eat reef repeat !!!

It'd be a bit of a commute, but we have several other staffers that live out that way.

I live in Glendora and my drive ranges from 30-90 minutes depending when I leave and how traffic conditions are. Generally it's about 50. But it's worth it; plenty of time to listen to podcasts and audiobooks.

Jeff @ MD

 

[ryanlotz5]

It's okay I commute my diesel to riverside county daily for my job I'm used to the good old hectic California traffic


Sleep eat reef repeat !!!

 

[MarineDepot]

It's okay I commute my diesel to riverside county daily for my job I'm used to the good old hectic California traffic


Sleep eat reef repeat !!!

Well shoot, send your resume over to [email protected] later today so we can get you started soon on a new commute! :car:

 

[ryanlotz5]

Certainly will as soon as I get home from temecula


Sleep eat reef repeat !!!

 

[reefontap]

Just sent resume

 

[MarineDepot]

Just sent resume

Awesome! Your resume was delivered right to our customer service manager, so he should be following up with eligible candidates shortly. Thank you so much for your interest.

 

[Will1988]

Awesome

I would love a position with Marine Depot. Quite interesting seeing this after I purchased a few things early this morning.

 

[Acro]

If you need some awesome help in the Tampa area let me know

 

[reefontap]

Thanks for your quick response

 

[MarineDepot]

I would love a position with Marine Depot. Quite interesting seeing this after I purchased a few things early this morning.

Working here is pretty fun—I think that's why people tend to stick around. My office has 3 people in it; 2 of us have been with the company 7+ years and the other has been with MD for over a decade. They are pretty good about promoting from within, too.

 

[MarineDepot]

If you need some awesome help in the Tampa area let me know

Thanks! It could happen! You never know... :becky:

 

[Confuse]

When will you be making your selections?