Maxspect Gyre Cloud Edition upgrade?

[Bulk Reef Supply]

Hi, I bought the maxpect xf 330 cloud edition, and I have not found a video to help me install this. Having a hard time with the controller and app. Are you guys going to be making a video on this thing?!? That would be awesome and helpful. I have reached out to Maxspect but have not heard back….

That video is being worked on as we speak. Release date is TBD, but most likely sometime next week. In the meantime, if you need any technical assistance, don't hesitate to reach out to our customer service team and we're happy to help in any way we can.

BRS Customer Service
Phone: 763-432-9691
Email: [email protected]
Live Chat: BRS website

 

[MariuszCz]

hello
do you also have a problem with the fact that the control loses gyre settings, you can't see them in the schedule.
the program does not load the settings from the cloud and shows the wrong hours.
I have a problem from the very beginning, after changing the controller, the error still occurs

 

[Bulk Reef Supply]

hello
do you also have a problem with the fact that the control loses gyre settings, you can't see them in the schedule.
the program does not load the settings from the cloud and shows the wrong hours.
I have a problem from the very beginning, after changing the controller, the error still occurs

We are sorry to hear you've been having these issues. If you haven't done so already and are in the US, please contact our support team directly so we can log any issues with the new pumps. We are tracking any issues and relaying feedback to Maxspect for fixes and firmware updates. if you are outside the US, reaching out to the distributor in your area will be the best option to help with this.


BRS Customer Service
Phone: 763-432-9691
Email: [email protected]
Live Chat: BRS website

 

[javisaman]

Is there an update on the upgrade kit? Looking forward to any new information.

 

[Bulk Reef Supply]

AT this time we still don't have an ETA on this yet as Maxspect hasn't made one available to us quite yet. I'll see if I can't find more information on this with the team and follow up if there is any update.

 

[reefrider777]

Any time frame for the cloud controller video?

 

[Bulk Reef Supply]

The controller videos were launched last week, the link is below. I believe they will be releasing videos for the app as well in the near future but don't have an ETA for that yet.