Mislabels frags

powderhound

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I purchased This frag from you, and about 10 other. All where labeled as ORA corals, but come to find out through ORA this one does not exist in their collection. How am I to believe any of the frags are actually ora, not some frag you(or anyone) put on one of their plugs. The coral in question is the ORA Raspberry. I do not like being sold mislabeled corals, especially ones that outright deceitful. Here is the link to the coral I purchased through your site:

http://www.reefpets.com/media/com_hikashop/upload/ora_raspberry_69.jpg
ORA Raspberry Acro
 

Reef Pets

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I do not mislead or mislabel frags. This was from months ago, why not send me a message expressing your concerns instead of basically calling me a liar on a public forum? It's on an ORA plug and can verify they do sell such a coral. Feel free to contact ORA its a Marshal Island Raspberry, that's what I got invoiced for and what ORA marked on the bag.
I'm not even sure what is questionable??
 

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This will solve the issue. Again, I run a legit business and have done so for nearly 12 years. Notice the Micronesian Raspberry acro on the ORA invoice from 6 months ago when you purchased the acro.

image.jpg
 
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powderhound

powderhound

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I wasn't calling anyone a liar, I talked to ora directly and was told that they didn't have that coral. The piece I got from you was great, even gave you awesome feed back when all my corals I order arrived, and you even made good on one that didn't make it. Just upset, as I have gave out frags of Ora raspberry and people couldn't find info. I will order fro. You again, just venting.
 
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powderhound

powderhound

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I only posted what I know from talking to ora directly. Didn't mean to stir the pot so much, I can forward the email from them to you. Thanks for showing the invoice.
 

Aquaph8

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Thread moved to vendor feedback, outside comments removed. Thanks
 
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