Need help with reef factory dose pro x1 pump

[parki178]

Hello I bought a reef factory dose pro x1 pump yesterday and I'm having issues.
Setup went all okay connecting to WiFi and making schedule but the time inside the unit Is frozen so it's not dispensing when it should.
If I manual dose the time stamp is the time the unit was plugged in it doesn't seem to update as time goes on and that's driving me crazy.
Does anyone know why this is happening ?
Many thanks James

 

[gbroadbridge]

Hello I bought a reef factory dose pro x1 pump yesterday and I'm having issues.
Setup went all okay connecting to WiFi and making schedule but the time inside the unit Is frozen so it's not dispensing when it should.
If I manual dose the time stamp is the time the unit was plugged in it doesn't seem to update as time goes on and that's driving me crazy.
Does anyone know why this is happening ?
Many thanks James

Does it have access to the internet?
I know it is connected to wifi, but have you connected to Smartreef?

It obtains time from internet servers.