Nero 5 Not working, Red Light

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hollback

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I have cleaned it multiple times, factory reset and it won't show up in the app. Is the bluetooth shot? It will power up, spin for a minute or so, then stop and the light turns red. I'm out of ideas... Thoughts?
 

Zelly

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I have cleaned it multiple times, factory reset and it won't show up in the app. Is the bluetooth shot? It will power up, spin for a minute or so, then stop and the light turns red. I'm out of ideas... Thoughts?
Im having the same issue with the power on, spin, then stop and blinking red light. If I take it apart like im going to clean it then put it back together it works for like a day or two then back to the blinking red light. Its perfectly clean and spins freely so I dont know what causes this. I have seen a couple threads about this but havent found a solution yet, the threads just die with no responses. Mine is a nero 3 not 5 btw
 

Harpo

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Bill Hader Popcorn GIF by Saturday Night Live

Fox Tv Popcorn GIF by The Four
 

Harpo

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What I'm just curious to see what the reefing community has to say. I have 8 Nero 5's and so far, so good?
 

wjm6449

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I have a Nero 3 that had been a pain In the butt and malfunctioned. The question is how far did you disassemble it. Did you take the blades out and expose the motor? It does slide out, but it is very difficult to take out.
 

Zelly

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I have a Nero 3 that had been a pain In the butt and malfunctioned. The question is how far did you disassemble it. Did you take the blades out and expose the motor? It does slide out, but it is very difficult to take out.
Yes I took the blades out, it wasn't very difficult once I dried my fingers off lol
 

Zelly

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After talking to AI, I ended up having to send mine in for repair.
How much did it cost to repair? I saw people saying it was 150$ repair which is near the price of a new one for the nero 3. At that point im just going to buy a cheap off brand one
 

Cell

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The Jebao knockoff Nero's seem more reliable than the real thing. I've been using 4x SLW's of various sizes for the past 4 years with no issues and minimal maintenance.
 

Zelly

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The Jebao knockoff Nero's seem more reliable than the real thing. I've been using 4x SLW's of various sizes for the past 4 years with no issues and minimal maintenance.
Thats what I was planning to buy. Unfortunately their website seems to be broken and amazon doesnt say what GPH each one is rated for lol. Any other website that will give more information you know of?
 

Cell

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I bought mine off Ebay. I just searched for Jebao SLW and found this info:

Jebao SLW-10 10W 4000LPH(1056GPH)

Jebao 30W 13000LPH(3400GPH)


But consider with this design the flow is very spread out and doesn't extend as far as other more traditional powerheads. I think there may be a newer version with different model name than SLW, but not certain.
 

trainbob

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Had the same problem with a nero 5 took it apart and cleaned it then took the toothpick that was stuck in the blades and it works
 

Fishingandreefing

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How much did it cost to repair? I saw people saying it was 150$ repair which is near the price of a new one for the nero 3. At that point im just going to buy a cheap off brand one
Yup that’s how much they tried to charge me so I tossed mine. Overpriced
 

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