Never buy corals from Saltwaterfish.com

Dr. Dendrostein

Marine fish monthly
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Fullerton, California
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California
I will never buy anything from Saltwaterfish.com again, I have an account with them, we spent a considerable amount each year.
Here's why.......
 
Few days ago I sent an email. I asked for pictures of corals they sell. Here's their response

Screenshot_2019-10-04-09-52-34-1.png
 
Obviously Mary, didn't have the right answer. She has no business answering emails. I run a 25+ year company,which I started. And if one of my employees did this. They would be out of a job.

In sales we're trained, TO KNOW OUR PRODUCT. So never again will I spend one cent with them. They have forgotten, it cost more money to win back a customer.
 
Everyone please remember outside comments are not permitted in vendor feedback threads. If you want to share your experience a single post with only the link to your own feedback thread is allowed.

Thanks!
 
You have insufficient privileges to reply here.

IF YOU HAD TO OPERATE EVERYTHING ELSE MANUALLY, WHICH AUTOMATED SYSTEM WOULD YOU KEEP?

  • Auto top-off

    Votes: 55 57.9%
  • Automated dosing

    Votes: 6 6.3%
  • Mechanical filtration / roller filter

    Votes: 4 4.2%
  • Automated water testing

    Votes: 3 3.2%
  • Automatic feeding

    Votes: 1 1.1%
  • Lighting schedule

    Votes: 17 17.9%
  • Controller and remote monitoring

    Votes: 4 4.2%
  • Leak detection and emergency shutoff

    Votes: 1 1.1%
  • Automatic water changes

    Votes: 3 3.2%
  • None. I prefer to operate everything manually

    Votes: 0 0.0%
  • Something else (explain in the comments)

    Votes: 1 1.1%
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