Placed order DELAYED DURING SHIPMENT.

[Islandvib3s]

I placed a order of almost all acros,1 torch and a chalice. They're FedEx delayed in Indianapolis IN, weather looks good from Google. I'm worried all my sticks won't make it.i was supposed to get them today by 12pm pst but delayed till tomorrow. Do you think they will survive? Acros,milli. Do they cover DOAs? I'm so stressed out. How would I acclimate or introduce these to my tank with the delay?

 

[IKD]

I placed an order of almost all acros,1 torch and a chalice. They're FedEx delayed in Indianapolis IN, weather looks good from Google. I'm worried all my sticks won't make it.i was supposed to get them today by 12pm pst but delayed till tomorrow. Do you think they will survive? Acros,milli. Do they cover DOAs? I'm so stressed out. How would I acclimate or introduce these to my tank with the delay?

@TCK Corals
They are a good and reputable company. I would reach out to them ASAP and let them know the situation and see what they can do when your shipment arrives.

 

[Islandvib3s]

@TCK Corals
They are a good and reputable company. I would reach out to them ASAP and let them know the situation and see what they can do when your shipment arrives.

I've messaged them through shop pay. I'm still waiting. 7 acros,1 torch,1 chalice

 

[LA Reef Addict]

Glad to know I'm not the only one who's order is stuck in Indianapolis. Hope they make it (fingers crossed)

 

[Islandvib3s]

Glad to know I'm not the only one who's order is stuck in Indianapolis. Hope they make it (fingers crossed)

Yea,I'm wondering why because the weather looks good.

 

[Reefing.with.Rich]

I placed an order of almost all acros,1 torch and a chalice. They're FedEx delayed in Indianapolis IN, weather looks good from Google. I'm worried all my sticks won't make it.i was supposed to get them today by 12pm pst but delayed till tomorrow. Do you think they will survive? Acros,milli. Do they cover DOAs? I'm so stressed out. How would I acclimate or introduce these to my tank with the delay?

Don’t get your hopes up
My amazeballs came in flopping around the bag because someone forgot to put a rubber band on the plug to keep it in the container. I took a pic before opening the bag and also taken pic of it in the tank since and they state I need to keep them posted yet it hasn’t opened in 3 weeks and all they have to say is I need to give it more time. Very frustrating

 

[Shibaken3]

Coral can handle delays (from personal experience). keep us updated if it made it or not.

 

[IKD]

Don’t get your hopes up
My amazeballs came in flopping around the bag because someone forgot to put a rubber band on the plug to keep it in the container. I took a pic before opening the bag and also taken pic of it in the tank since and they state I need to keep them posted yet it hasn’t opened in 3 weeks and all they have to say is I need to give it more time. Very frustrating

My amazeballs is like that too. It is very temperamental and stays closed for way longer than I would expect. If it still has the flesh and not deteriorated to a skeleton then definitely wait (although three weeks is a long time for sure).

 

[happyhourhero]

Fwiw I’ve had acros survive an extra day without issues and I have had acros not survive 15 hours in a box

 

[TCK Corals]

I placed a order of almost all acros,1 torch and a chalice. They're FedEx delayed in Indianapolis IN, weather looks good from Google. I'm worried all my sticks won't make it.i was supposed to get them today by 12pm pst but delayed till tomorrow. Do you think they will survive? Acros,milli. Do they cover DOAs? I'm so stressed out. How would I acclimate or introduce these to my tank with the delay?

Very sorry to hear that Fedex delayed the shipment. Please reach out to us once it arrives with the condition of the corals

 

[TCK Corals]

Don’t get your hopes up
My amazeballs came in flopping around the bag because someone forgot to put a rubber band on the plug to keep it in the container. I took a pic before opening the bag and also taken pic of it in the tank since and they state I need to keep them posted yet it hasn’t opened in 3 weeks and all they have to say is I need to give it more time. Very frustrating

Hi Rich, if it doesn't come around in another week or so, please email us, we'll get you a replacement

 

[Reefing.with.Rich]

Hi Rich, if it doesn't come around in another week or so, please email us, we'll get you a replacement

10-4
Thank you

 

[Islandvib3s]

Got my order and I have to say, perfectly packed in uline and peanuts. Everything looks good. Time to dip and into qt for a bit. Thx @TCK Corals

 

[Robert Ranciato]

Every time I get a shipment through FedEx there is always a problem. It's always delayed or left at the wrong address the idiot drivers leave a box that says live animals at the base of my mailbox, even though I have a 1500 driveway. When I get a shipment from UPS it's mostly on time and the driver puts it on my door step, he even leaves a dog bone for my golden retriever with every delivery

 

[Islandvib3s]

Every time I get a shipment through FedEx there is always a problem. It's always delayed or left at the wrong address the idiot drivers leave a box that says live animals at the base of my mailbox, even though I have a 1500 driveway. When I get a shipment from UPS it's mostly on time and the driver puts it on my door step, he even leaves a dog bone for my golden retriever with every delivery

Yea I have to agree. FedEx is a pain. They left my shipment on its side,clearly says right side up with arrows all over box. Thankfully everything was packed professionally in uline box and peanuts so it's all looking good and currently in observation before moving to main display.