Polyp-Palooza Shipping Delay
- Thread starter Acro76
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BNUTTHEHUT
Active Member
I cant get the code to work
OP
OP
Email sent, we can make the items you want free shipping manuallly.
J-BRoS
Community Member
My delivery got held up at Romulus, MI. I looked at the weather forecast, looks like there are heavy clouds an rain.
Is there a way to add Saturday delivery if the package does no make it today?
And in the event if the package does not make it nor they cannot add Saturday delivery. How do we handle that with FedEx?
Is there a way to add Saturday delivery if the package does no make it today?
And in the event if the package does not make it nor they cannot add Saturday delivery. How do we handle that with FedEx?
OP
OP
There are a few delays, we have been on the phone with our fedex rep all morning. Apparently there was a mechanical issue with a plane at the Kentucky hub, so nothing weather related. We will have everything expedited so if it does not make delivery today, it will be delivered Saturday. We guarantee live arrival, so please contact us via email at [email protected] if there are any issues.
LAX Noob Reef
Well-Known Member
Can we have them hold at FedEx hub to pick up? my office close tmr.
OP
OP
Nothing actually was held up here, it just didn't get the next scan.
No need to make any claims, we will handle everything. You can of course call to get updates on your shipment as the tracking does not always update.
JMSKI333
Valuable Member
If anyone's shipment is delayed, I would not worry. I got my package today and Cherry coral's packing job was fantastic. Not one broken bag, not one broken coral and the water was plenty warm. Some polyps were even out in the bag.
If your order takes two days to get to you due to delays, I would not fret one bit. These corals could easily thrive two days in the conditions mine was shipped in.
Brett, I sent you an email.
If your order takes two days to get to you due to delays, I would not fret one bit. These corals could easily thrive two days in the conditions mine was shipped in.
Brett, I sent you an email.
787will
Well-Known Member
My corals just arrived and even with the delay in delivery they look great, packing was excellent and I'm very happy with my purchases. Only problem is i didn't receive me free frag for pre-purchasing the shipping. No biggy but was looking forward to finding out what the mystery frag was going to be.
OP
OP
Sorry about that, we shall be issuing you a gift certificate for the missing freebie.
OP
OP
Thanks!! It is frustrating on our end to have spent 12 hours prepping and packing all these shipments to have fedex drop the ball. We can do everything perfect and fedex makes us look bad!!! ARRGGghhh!
:cry:
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