Received wrong zoas

[Mike N]

Hi, I received my order today from you guys.
The first frag, the sour apple looks exactly like it did in the picture.
The second frag was supposed to be hurricane zoas. I don't know what I received, but it definitely isn't what's in the WYSIWYG picture.

WHAT I GOT:


THE WYSIWYG PICTURE:


No magnifying glass needed to see that these are completely different.
I tried to call you guys a couple times, I keep getting a voicemail.

 

[Mike N]

My issue has been handled with extreme speed at no additional cost to me.
A+ customer service! I will be ordering again soon.

 

[Butuz]

TSA are awesome. You are in good hands.

 

[TopShelfAquatics]

Easy fix. The correct frag is on the way.

 

[kamikazereefer]

Every body can do error but when they fix it that quick with no story its awsome
Good job

 

[Mike N]

@TopShelfAquatics went above and beyond to correct this mistake.
Less than 24 hours elapsed before TSA had the correct zoas (and a freebie) in my hand.
Bravo!

 

[TopShelfAquatics]

@TopShelfAquatics went above and beyond to correct this mistake.
Less than 24 hours elapsed before TSA had the correct zoas (and a freebie) in my hand.
Bravo!

Happy to get that taken care of for ya sir! Enjoy

 

[Leadfooted]

I picked up a Blooming Rose, Bill Murray and Beach Bum from TSA at Rap. All frags look super healthy and really nice but wish I grabbed this Zoa too!