No worries then. Looks like you bought yours just before they switched. I will email Skimz to find out how much quieter the new DC pumps are.
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I asked Skimz which of their skimmers are shipping with QP pumps and they totally ingnored that particular question but they did tell me I could use a QP as a feed pump for my external skimmer.No worries then. Looks like you bought yours just before they switched. I will email Skimz to find out how much quieter the new DC pumps are.
It's working really well. Better than I expected. I added 10 Red Mangroves, I know they aren't contributing to nutrient export, but they are fun. I am just getting ready to cull the chaeto back a bit. Last Nitrate .25, phosphates 0.02. I'm still seeing film algae every 2-3 days on my glass, but other than that no nuisance algae issues.How is the refugium working out?
Hey man, sorry about the issue with the lid. Maybe give them a call if the email doesn't get a response. I have one of their lids, and they responded quickly to my email. Maybe your email just got missed somehow. I'm sure @ArtFully Acrylic will make good on it, though. They're good guys IME.10 weeks into the new system. Finally got my Artfully Acrylic lid. Pretty happy with it. One of the cutouts is missing and they have yet to respond to my email regarding it. Kind of disappointed in the customer service after delivery and that it took 9 weeks for delivery. Love the quality and function of the lid. Going to try again to email.
Also, since I got my lid I have added my melanurus wrasse. This fish is one of the reason I wanted to upgrade my tank. I just think they are so beautiful and watching him glide through that tank, always on the hunt, is mesmerizing. I just hope he finds some nasties to eat!
10 weeks into Triton as well. I mailed off my second ICP test this morning. This time I got smart...I took the sample yesterday and also did full testing with my home kits so I can compare my accuracy to my ICP test. I pulled GFO a few weeks ago as I was really low nutrient. I added back some AL99 yesterday on a BRS reactor as my phosphates jumped up to .58. Nitrates could still go up a bit, they are at 1.25. I've been feeding really heavy to try and get them up and I guess I overdid it a bit.
I've sent another email. I'll call Thursday if don't get an email response. I don't doubt they are good guys and I vouch for their quality product, but customer service is a big part of any business and they could do better. This statement is not based on a single missed email. In one of my last emails with them, before delivery, I was informed that they were experiencing quality issues and they had to do some maintenance, and production was shut down for a period. While I appreciate their commitment to quality, and am glad they didn't send me an inferior product, an update would have been nice. They have this forum as a communication venue and many people had been posting looking for order updates. It would not have taken more than a few minutes to post an update, in their own forum thread, about their delay. Proactive customer service is ALWAYS better than reactive.Hey man, sorry about the issue with the lid. Maybe give them a call if the email doesn't get a response. I have one of their lids, and they responded quickly to my email. Maybe your email just got missed somehow. I'm sure @ArtFully Acrylic will make good on it, though. They're good guys IME.
What are you using to do the bubble scrubbing?