Vendors are just gonna have to adapt to it cause they never take signatures anymore. Even when they knock, the guys pulling away in his truck by the time I get to my door.
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I second the helping out!
I spoke with Tony on friday about my DOA and 1 item missing. He was very upfront that it would be handled. The fault mainly lied with UPS leaving the package on the side door of my house and did not get a signature. I had a sign on my front door saying we are home knock loud. Postal guy must not have even read and just went to side of my house. I waited all day nothing checked my tracking only to find the box sitting on my side porch for 3 hours in 98 degree weather.
Most my order was toast. My acan fared well but strangely most all zoas were melting or DOA. I sent a list of what was DOA and he said the items would ship out today. Waiting on tracking but from the service I have got so far I will be back. Thanks Again Tony and staff for the wonderful sale. Cant wait to get my replacements.
Thanks
Still waiting to hear back too
Send them a pic of what you got. I'm sure they will help you out with the I.d