I'm interested in their SBar product for a future project and had a few basic questions. I've tried contacting them at the email address and phone number on the website several times over the past two weeks...no response (and voicemail is full). I realize it's the holiday season but at this point I'm considering passing on this vendor due to the lack of response. Anybody have any insight on other ways to contact this company or have info on this product? Is it typical for them to be this hard to reach?
My questions are:
1. How wide is the fixture (I have about 4" to work with between some T-5 reflectors)?
2. I'm assuming the unit comes with its own power supply and plug (sounds like it in the description but I don't see one in the web images)? Any issue with using a regular appliance timer or controller for switching on/off?
3. About how long is the cord from the power supply/driver to the fixture? Does it have a disconnect or is it hard wired?
4. Does the fixture require (or include) any active cooling?
Thanks to any who can help.
Happy New Year!
My questions are:
1. How wide is the fixture (I have about 4" to work with between some T-5 reflectors)?
2. I'm assuming the unit comes with its own power supply and plug (sounds like it in the description but I don't see one in the web images)? Any issue with using a regular appliance timer or controller for switching on/off?
3. About how long is the cord from the power supply/driver to the fixture? Does it have a disconnect or is it hard wired?
4. Does the fixture require (or include) any active cooling?
Thanks to any who can help.
Happy New Year!