I purchased a Seneye reef monitor a few days ago and when I tried to use any of the light features, it requires a $60- upgrade. I wrote to them twice in email and called (gmt) several times over the past three days and have heard back nothing. Either the phone kept ringing or I once got a answering machine.
I have seen others talk about their great customer service and how this is a simple fix, but from my POV this is pretty terrible. Am I just missing something here? I already have the Amazon return label printed and am ready for a return later today, but would rather fix this. I am just a bit out of trust and patience
I have seen others talk about their great customer service and how this is a simple fix, but from my POV this is pretty terrible. Am I just missing something here? I already have the Amazon return label printed and am ready for a return later today, but would rather fix this. I am just a bit out of trust and patience